Implementation

352. New Zealand Police will need to consider what short, medium and long term actions are required and consolidate the recommendations in this report with work already underway relating to the Communications Centres.

353. An implementation plan should be devised to outline what needs to be done now (within six months), including the priority items to develop better service and enable a sustainable operation pending the implementation of mid to long term actions which will be more strategic in nature.

354. The planning phase will require considerable consultation and it will be necessary to ensure effective communication across Police for the entire duration of the project. Messages must remain factual, accurate, consistent, timely and challenge rumour and undesirable attitudes.

355. Project plans should be put in place outlining methodology, assignment of responsibility, accountability, time lines, assignment of resources, agreed? measurement references, tracking, change process and progress review.

356. It will also be important to interweave a peer review process throughout the duration of the project. The Review Panel, or representatives thereof, will be well positioned to maintain a peer review capability to ensure Police remains on target towards what it wants to achieve.

357. As Police moves to the implementation phase, it will need to identify good team-based individuals who want to be challenged, work hard and learn with a desire to achieve the seemingly impossible. Those people selected to carry forward implementations, and the future development of communications, will be critical to the success of the project.