Frequently Asked Questions - Tickets/Infringements
Get the answers to Frequently Asked Questions about Police tickets/infringement notices, fines and demerit points.
- What is the relevant legislation this is based on?
- What are the requirements for applying?
- When can't you apply to Police for a medical defence?
- Who can apply for a medical defence?
- What is a medical defence?
- Commercial Vehicle Inspection Report (CVIR)
- What do I need to provide to complete my traffic compliance?
- What is the account number to use for paying my infringement notice/ticket online?
- I have paid Police but I should have paid Ministry of Justice. What happens now?
- I want to give an explanation about my infringement notice. Can I give it over the phone?
- Can I pay my infringement notice by part payment?
- I have already paid my infringement notice but I received a reminder notice. What do I do?
- How do mobile safe speed camera vehicles operate?
- Can I still transfer liability after paying an infringement fee/notice?
- Can I pay my infringement notice over the phone or at my local police station?
- How long do I have to pay my infringement notice and what happens if I don't pay?
- I have lost/missing my infringement notice. How do I pay?
- What is compliance?
- Where do I send my compliance documentation/evidence?
- Can I complete my compliance over the phone or at a local police station?
- What do I do when I have completed my compliance but my ticket has been transferred to the Ministry of Justice?
- My NZ driver licence was taken by an officer, who do I contact to have it returned?
- How do I get my overseas driver licence back?
- How do I dispute my infringement notice and what is required?
- How long do I have to contest or dispute my infringement?
- Can I dispute my infringement over the phone or at my local police station?
- How do I request a court hearing?
- Can I plead guilty to my traffic offences and still request a court hearing?
- How do I dispute an infringement that has been referred to the courts?
- How can I make an official complaint about Police?
- How do I contact Ministry of Justice?
- I was told I would receive my infringement or written warning in the mail. What happens next?
- I am applying for New Zealand Citizenship. How do I get a list of my traffic infringement history?
- How do I update my address in Police records?
- I have an alert on my screen from the Police saying my files are encrypted/my computer has been blocked, and that I need to pay a fine to have my computer unencrypted/unblocked. What should I do?
- Who do I contact about infringement notices?
- Where does the money from infringements/fines go?
- What's the difference between an infringement fee and a fine?
- As the owner of a vehicle, what is my liability?
- What are the rules about mobile speed camera vehicles?
- My infringement is being refunded - how will I get it?
- Is there GST on infringement fees?
- How long do I have to pay?
- How do I pay a ticket/infringement fee?
- How do I pay an infringement fee from overseas?
- Can I pay my traffic infringement by instalments?
- Can I make an explanation about my infringement over the phone?
- I have already paid my infringement but I received a reminder notice?
- How do I get a copy of my speed camera photo?
- Is it illegal for cars to have a smoky exhaust?
- What are the fines for speeding?
- How do I find out more about demerit points?
- What is traffic compliance and how do I get it?
- I live overseas and I'm in dispute with a rental car company about a traffic infringement fee in New Zealand. What do I do?
- Someone else was using my vehicle at the time it got a ticket. What do I do?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- I have fines owing. I want to leave the country/I live overseas. Will anything happen to me?