New Zealand Police delivers services to ensure everybody is safe and feels safe.
We operate 24 hours a day in a complex environment actively enforcing the law, targeting and apprehending offenders and providing a priority service to victims.
With around 15,000 staff, we work from urban and rural stations and larger policing hubs.
We operate on land, sea and in the air, and respond to more than 1.2 million events per year – answering more than 992,000 111 calls and over 652,000 non-emergency calls.
View the infographic (PDF, 2MB) to find out why we’re here, what we do and how we’re going about it.
Vision of New Zealand Police
Our vision is for New Zealand to be the safest country. This means everyone in New Zealand can go about their daily life without fear of harm or victimisation.
Our three goals are Service, Safety, and Trust and they define the current and future aspirations of policing in New Zealand.
Service means serving our communities through timely and responsive policing. We want people to be safe and feel safe wherever they go and whatever they do in public spaces where businesses, social gathering, and entertainment are enjoyed without fear of crime or harm.
Safety means improving public feelings of safety by enhancing our visibility and accessibility. We will create safer communities together, through community engagement, collaborative problem solving, and through our partnerships and trusted relationships.
Trust means strengthening trust and confidence through connection with our communities, as we continue to prevent crime and harm by enforcing the law, targeting and apprehending offenders.
Our functions
The functions of Police include:
- keeping the peace
- maintaining public safety
- law enforcement
- crime prevention
- community support and reassurance
- national security
- participation in policing activities outside New Zealand
- emergency management.
In carrying out these functions, Police relies on a range of partner organisations, as well as the efforts of individuals, families and communities. Policing is delivered within a networked and cooperative environment, with significant contributions from local authorities, the private security industry, Māori and Pacific wardens and members of the public to name a few.
Principles of New Zealand Police
- Principled, effective and efficient policing services as a cornerstone of a free and democratic society under the rule of law
- Effective policing relies on a wide measure of public support and confidence
- Policing services are provided under a national framework but also have a local, community focus
- Policing services are provided in a manner that respects human rights
- Policing services are provided independently and impartially
- In providing policing services, every Police employee is required to act professionally, ethically and with integrity.
Mission of New Zealand Police
Our mission is to prevent crime and harm.
New Zealand Police Minister
The Minister of Police is the Hon Mark Mitchell.
The Associate Minister of Police is the Hon Casey Costello.
Feedback
Your feedback will help us improve our services to you. To praise or complain about Police, contact us online, in person, by phone or by post.
You can also complain about Police directly to the Independent Police Conduct Authority (IPCA) online, by phone or by post.
For more information see 'Give feedback about Police'.