I've lost my passport, or it's been stolen. What should I do?
New Zealand passport
If you lose your passport, or someone has stolen it, it’s important to tell the New Zealand Passport Office so your passport can be cancelled and border control authorities can be notified.
You can declare your lost passport and apply for a replacement online.
If your passport is still valid (not expired), you must also file a police report using the 105 online form below. The police reference number can be provided to the Passport Office.
You may need to provide your passport number. If you don’t have this, contact the Passport Office.
Important: Use Google Chrome or the latest version of Safari to complete this report.
When using a tablet or smartphone to access the online reporting tool, a Wi-Fi connection may provide the best performance.
If you are using the online tool for the first time, and experiencing a loading issue, we suggest that you refresh.
You may need to provide your passport number. If you don’t have this, contact the Passport Office.
Overseas passport
If it is an overseas passport, you should contact your nearest consulate or embassy office for further advice.