Canterbury Police are investigating a report of a scam which has targeted a sight-impaired elderly person living in the Methven area.
Police understand that one of the scammers has phoned the victim multiple times on Saturday morning (16 January 2016). On the first few calls the caller tried to discuss the victim’s phones but in two subsequent calls changed the topic to who they banked with, explained Detective Sergeant Jennifer Hooke.
“During the last call the other scammer is reported to have knocked on the victim’s door claiming to be from Westpac. The scammer asks the victim for their debit card and provides a replacement card. The replacement card is actually a Prezzy Card.”
On Sunday the victim told a family member what had happened and they reported the incident to the bank and Police straight away.
“The scammers, at least one man and one woman, appear plausible and knowledgeable but can be pushy. Police estimate the scammers have obtained at least $10,000 from the victim, their life savings, by using the debit card to make withdrawals in the Rolleston and Christchurch area overnight.”
Police urge retired people living on their own or in retirement villages or rest homes to be aware and if someone phones you or cold calls at your address with a similar story try to take a note of their name and number before phoning Police straight away.
“In this instance the scammers appear to have targeted someone who, while they live alone, are vulnerable. If anyone else has received similar phone calls or cold callers please contact Police as your information may assist this ongoing investigation.”
“If any cold callers knocks on your door put the security chain on so that they cannot gain access before you open it. Look up and call the main number for the company the caller claims to represent to verify their identity. Employees from reputable companies will not be offended and will provide you with genuine identification while you phone their employer” says Detective Sergeant Hooke.
“No reputable company will visit your home to exchange bank cards or phone you to ask for PIN numbers or any other personal information. Notify your bank straight away if there is any chance the caller has obtained any bank information and report scams to the service provider the scammers claim to be from and Police. Provide as much information as you can such as the names the scammers use, phone numbers or any vehicles outside your property” explained Detective Sergeant Hooke.
Police urge family members and carers of the older generation to take the time to discuss personal and banking security with them.
If anyone ever feels uncomfortable about the discussion or person they are talking to they should end the call straight away and call a family member or Police for advice.
Detective Sergeant Hooke says everyone has a right to be safe and feel safe in their homes. “This behaviour will not be tolerated and those responsible will be held to account.”
Police ask anyone who has been approached in a similar manner or notices any suspicious or fraudulent activity to report it straight it away by calling Christchurch Central Police Station on 03 363 7400.
Information can also be provided anonymously by calling Crimestoppers on 0800 555 111 or online at www.crimestoppers-nz.org
ENDS
Issued by: Lisa-Marie Brooks, District Communications Manager, Canterbury Police District