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Home > Frequently Asked Questions > What happens if you are not the right agency?
If we do not have the information you have asked for and we think that another agency may have the information, we will transfer your request to them. We may also transfer your request if we believe the information you have asked for is more closely connected with the functions of another agency.
We will do this promptly and within 10 working days. We will let you know if we have transferred your request and who we have transferred it to.