We will acknowledge your request and are required by law to give you our decision on your request as soon as possible and no later than 20 working days after we receive your request (unless an extension is made). If we are releasing information to you, we will do so without undue delay.

If we need more time to make our decision, for example if you are requesting a lot of information, we will let you know and give you an idea of how long it will take.