RID - ORS Disputed Inspections Resolution Process Flowchart (2017 06 26)
This guide is relevant to operators of licensed Transport Services who may wish to dispute the results of a Roadside Inspection which may have an impact on their overall Operator Rating System score.
As a key business partner with the NZ Transport Agency the New Zealand Police Commercial Vehicle Investigation Unit (CVIU) is fully committed to ensuring that robust, credible and accurate information from roadside inspections is furnished to the Operator Rating System via the Roadside Inspection Database.
This guide outlines the appropriate process by which an operator may challenge the nature and magnitude of defect found during, or the action taken by a CVIU member subsequent to, a Roadside Inspection.