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Prosecution Support Officer
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Start date:
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Friday, 23 October 2009
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Location:
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Counties Manukau
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Remuneration:
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$41,425 to $56,046 (Band C)
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Physical Address:
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PNHQ HR
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Text:
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Prosecution Support Officer
Vacancy 297068
Manukau
An exciting opportunity exists in the Police Prosecution Service Team for a position as Prosecution Support Officer based in Manukau.
You will be required to provide administrative and clerical support to the Papakura Prosecution office.
We want to hear from you if you have demonstrated experience in the following areas:
- Sound skills and experience in the administration of office systems
- The ability to multi-task, prioritise, manage and meet deadlines
- Experience in the use of computer systems, including data entry
- Excellent communication skills
- A team player with an ability to interact with a wide variety of people and situations
You will need to have a pro-active approach, with an adaptable nature, and be confident in your own abilities.
The successful applicant will be required to undergo a full reference and security check prior to any offer of employment being made.
Applications must include a covering letter, CV and completed application form.
The closing date for applications is Friday 6 November 2009
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Position Description:
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Prosecution Support Officer (PPS)
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Vacancy: 297068
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Location: Manukau
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VACANCY DETAILS
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Location of Vacancy:
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Manukau
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Vacancy No:
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297068
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Title:
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Prosecution Support Officer (PPS)
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Additional Information:
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District HR:
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HR Service Centre
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Position applies to:
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Police Employee
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Location of Vacancy:
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Manukau
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RemunerationRange:
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Band C
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Reports to:
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District Prosecution Coordinator (PROS)
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Panel Members:
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Senior Sergeant Tony Easter (chair)
Sergeant Tara Griffin
Sergeant Ben Butterfield
Tina Faumuina
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Direct Reports:
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Closing Date:
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06/11/2009
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A multi skilled position providing administrative and clerical support to a prosecution office.
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1. Administration Support
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- Provides, clerical, receptionist assistance, data entry and assists with records maintenance, including Doc-loc of files, within a prosecutions office.
- Carries out the duties of requisitioner for the SAP
- Assists in general office administration, receiving telephone calls, communicating information verbally to colleagues and staff, screening visitors, sending and receiving faxes, photocopying and dispatching documents.
- Accurately records and dispatches files, locates and attaches associated files or other pertinent information to prosecution files when necessary.
- Receives new files, minor offence files to action, and summons from district staff, collates and checks file information for accuracy, updates file status maintaining them in chronological order of court hearing date.
- Receives files at the completing of court, sorts, updates file status and forwards files as required.
- Accurately updates status of all current prosecution files.
- Actions all requests from members of Police, legal practitioners and members of the public for information off files and after determining what can be released, dispatches the information accordingly.
- Records, updates and retrieves information including reports and correspondence as required.
- After determining the action to be taken, prepares actions and distributes requests for case adjournments from Registrars, defendants and legal practitioners.
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2. Quality Customer Service
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- Ensures accurate, effective and timely oral communication with colleagues, staff and customers.
- Responds to all client inquires and requests for service in a professional customer-friendly and timely manner.
- Relationship ManagementMaintains liaison and communication with Prosecution office sworn and non-sworn staff, Diversion office, Inquest office, Legal Advisers, sworn and non-sworn staff within the local district and nationally.
- Maintains liaison and communication with members of the public, Crown Solicitors Office, District, High and Youth Courts, Social Welfare, legal practitioners, Prisons and Community Corrections.
- Identifies problems within the office administration including symptoms, causes and effects, uses discretion to address problems and provides appropriate feedback to the officer in charge of the office.
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3. General Management
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- Complies with OSH policies and standards
- Brings to the attention of the officer in charge of the office any identified OSH issues.
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4. Team Work
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- Co-operates and work with other members of the team in order to achieve team goals.
- Encourages and supports open honest and constructive relationships with colleagues.
- Ensures strong and effective channels of communication amongst colleagues
- Takes the constructive approach to team efforts and supports other team members where possible.
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Competencies
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Accountability for Performance
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Effective performers take personal responsibility for achieving personal and team goals and targets. They set clear objectives and are committed to their work. They plan, prioritise and use their time and energy effectively to achieve desired outcomes. They promote accountability in others and take responsibility for their own actions and decisions
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Challenging for Continuous Improvement
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Effective performers are flexible and responsive to the changing needs of the community and organisation. They constantly seek improvement to ensure effective and efficient service delivery. They demonstrate the ability to adapt to new situations and promote and encourage initiatives for personal and organisational improvement
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Exercising Judgment
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Effective performers seek out and make full use of all available information and experience to resolve a situation. They analyse the options and associated risks while considering possible solutions within time constraints. Once the analysis has been completed, they make sound decisions or recommendations.
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Technical Skills
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Demonstrates experience in the administration of office systems, including the ability to multi-task, prioritise, manage and meet deadlines and liaise effectively with internal and external customers.
Demonstrates sound skills and experience in the use of computer systems including Microsoft packages.
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Certification Requirements
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Nice to Have - First Aid Certificate
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For selection purposes each of the above competencies will be considered in relation to the following:
1. Potential to perform well in the position, given a reasonable period of time for familiarisation and/or training.
2. Personal attributes and temperament relevant to the position.
3. General health which will allow for the performance of all duties and functions of the position.
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