Frequently Asked Questions

I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?

If you hold genuine fears for their safety please contact your local police. They will decide whether to forward the case on to New Zealand Police through Interpol.

• The missing person's full name and date of birth.
• Details of where and when they were last seen or heard from.
• A full description of the missing person including the clothes they were last seen in.
• Details of any vehicle they may be using or travelling in.
• Names and contact details of friends and associates.
• Any relevant medical information.
• Details of any bank accounts and credit cards that the missing person may be using.
• The missing person's cell phone number and email address.
• Any known travel plans or destinations.
• Details of anyone in the company of the missing person.
• A photograph of the missing person.

Visitors are encouraged to use the text messaging service 7233 [SAFE] to text updates of location and travel movements. Click here for details.

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